AHA Knowledge Exchange
Gain insights from the C-suite and health care leaders on the most pressing issues: navigating a changing landscape; fostering a culture of innovation; building health care’s workforce of the future; accelerating the shift to digital transformation; and leading for equity and resolving disparities.
Newest Knowledge Exchange
Advancing Provider-Payer Collaboration to Eliminate Administrative Complexity
How providers and payers can reduce friction, inefficiency and operating costs
Administrative complexity costs the U.S. health care system an estimated $265 billion annually. Much of that burden arises between payers and providers, where agreements are negotiated, claims are processed and payments are reconciled. Fragmented processes and misaligned incentives create friction that neither side can resolve alone. Hospital and health system executives are addressing this challenge through standardization, interoperability, intelligent automation and stronger payer-provider collaboration. This Knowledge Exchange e-book highlights administrative complexity as a strategic issue affecting financial performance, workforce productivity, payer relationships and patient experience, and examines practical approaches to reducing friction and redirecting resources to patient care.
Latest AHA Knowledge Exchange

Join the Conversation
- Network with your peers in this collaborative forum.
- Share your unique perspectives and gain practical takeaways.
- Better understand the challenges and successes the hospital field is experiencing as it enters the rebuilding and recovery phase.
- Participation is limited to facilitate a small group discussion.
- Be featured in a special report in AHA Today.
How to Register
Participation is limited to facilitate a small group discussion. Registration is required. There is no fee to attend. Contact events@aha.org for more information.

